Responsible Gaming
Gaming Should Be Entertainment
At Rocket Casino Australia, we believe that online gaming should be an enjoyable form of entertainment. It is important to understand that gambling is not a way to earn money or solve financial problems. Games of chance are designed with a house edge, meaning that over time, players are more likely to lose than win.
Please gamble responsibly and only with money you can afford to lose. Set limits, play for fun, and know when to stop.
Age Verification
Online gambling in Australia is only available to individuals who are 18 years of age or older. By accessing Rocket Casino Australia, you confirm that you meet the legal age requirement in your jurisdiction.
We take player protection seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you experience any of the following, you may have a gambling problem:
- Chasing losses: Gambling more to recover money you've lost
- Hiding gambling: Concealing your gambling activity from family or friends
- Loss of control: Unable to stick to set limits or stop when intended
- Preoccupation: Constantly thinking about gambling or planning the next session
- Gambling with money meant for essentials: Using funds for bills, rent, or groceries to gamble
- Neglecting responsibilities: Missing work, school, or family commitments due to gambling
- Mood changes: Becoming irritable or anxious when not gambling
- Borrowing to gamble: Taking loans or using credit to fund gambling activity
- Failed attempts to stop: Repeated unsuccessful efforts to reduce or quit gambling
- Relationship strain: Gambling causing conflict with loved ones
If you recognise any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools & Safer Gaming Features
We provide several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you are willing to lose during a gaming session
- Session Time Limits: Set automatic time reminders or session cut-offs to prevent extended play
- Reality Checks: Receive pop-up notifications during gameplay to remind you how long you've been playing and how much you've wagered
- Self-Exclusion: Exclude yourself from your account for a period of time (temporary or permanent) if you feel you need a break
- Account Closure: Close your account entirely if you wish to stop gambling
To activate any of these features, contact our customer support team or adjust settings in your account preferences.
Support & Help Resources
If you're struggling with problem gambling, professional help and support are available. Please reach out to one of the following organisations:
Australia
- Gambling Help Online — Free counselling and support service for problem gambling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call, available 24/7)
United Kingdom
- GamCare — Free support for problem gambling
www.gamcare.org.uk - GamStop — National self-exclusion scheme for online gambling
www.gamstop.co.uk
Canada
- Responsible Gambling Council — Prevention, treatment, and research on problem gambling
www.responsiblegambling.org
United States
- National Council on Problem Gambling — Helpline and resources for problem gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Federal Centre for Health Education
www.bzga.de
These organisations provide confidential support and can assist you in overcoming problem gambling.
If You Need Help
If you believe you have a gambling problem, please seek help immediately. There is no shame in reaching out — problem gambling is a treatable condition, and support is available.
Contact one of the organisations listed above, speak to a trusted friend or family member, or reach out to your healthcare provider. Taking action today can make a real difference.
Remember: You are not alone, and help is available.